- 48 Hour Cancellation Policy strictly enforced!
- Due to our group size limitations on all activities, we cannot absorb the cost of canceling at the last minute, when we are turning away divers/snorkelers from tours on that day.
- When you made payment to hold a reservation, you are agreeing to the following cancellation terms and conditions:
- If the cancellation notification is received more than 48 hours from the start of the tour, there will be a 5% cancellation fee charged.
- NO REFUNDS are issued for reservations if the cancellation notification is received less than 48 hours from the start of the tour.
- NO REFUNDS are issued for reservations, in a “no show” incident.
- N0 REFUNDS are issued if the diver/snorkeler decides not to complete the
dives/snorkeling at the time of diving.
- NO REFUNDS will be issued on any NAUI digital e-learning study materials, used or unused.
- San Diego SCUBA Guide reserves the right to cancel/reschedule the booked activity due to an unforeseen event or adverse weather/ocean conditions or unsafe diving conditions.
- A full refund is given if the dive is canceled/rescheduled 48 hours prior to the dive date or if the dive is canceled by the Dive Guide due to unforeseen events, adverse weather/ocean conditions, or unsafe diving conditions.
- San Diego SCUBA Guide cancellation policy supersedes all previous credit card agreements you have with your credit card company.
- Cancellations will be only accepted during business hours 7am-3 pm Monday- Saturday.
- If you are required to have a doctor’s excuse for a “YES” answer on the medical waiver for any scuba dive/snorkeling activities and if you fail to provide it before the start of your tour, you will not be permitted to dive/snorkeling and you will not receive a refund for the booking.
- Every person participating in the activities with San Diego Scuba Guide must demonstrate the minimum level of swimming ability required for safe open ocean swimming/scuba diving.
- Gift card sales are final and non-refundable.
- Gift cards are valid for any of our tours.
- Please call or text us at 858-397-8213 if you need more information.
All bookings are subject to 5% cancellation fee due to payment processing fees.