Due to our group size limitations on all activities, we cannot absorb the cost of canceling at the last minute, when we are turning away divers/snorkelers from tours on that day.
When you made payment to hold a reservation, you are agreeing to the following cancellation terms and conditions:
If the cancellation notification is received more than 48 hours from the start of the tour, there will be a 5% cancellation fee charged.
NO REFUNDS are issued for reservations if the cancellation notification is received less than 48 hours from the start of the tour.
NO REFUNDS are issued for reservations, in a “no show” incident.
N0 REFUNDS are issued if the diver/snorkeler decides not to complete the dives/snorkeling at the time of diving.
NO REFUNDS will be issued on any NAUI digital e-learning study materials, used or unused.
San Diego SCUBA Guide reserves the right to cancel/reschedule the booked activity due to an unforeseen event or adverse weather/ocean conditions or unsafe diving conditions.
A full refund is given if the dive is canceled/rescheduled 48 hours prior to the dive date or if the dive is canceled by the Dive Guide due to unforeseen events, adverse weather/ocean conditions, or unsafe diving conditions.
San Diego SCUBA Guide cancellation policy supersedes all previous credit card agreements you have with your credit card company.
Cancellations will be only accepted during business hours 7am-3 pm Monday- Saturday.
If you are required to have a doctor’s excuse for a “YES” answer on the medical waiver for any scuba dive/snorkeling activities and if you fail to provide it before the start of your tour, you will not be permitted to dive/snorkeling and you will not receive a refund for the booking.
Every person participating in the activities with San Diego Scuba Guide must demonstrate the minimum level of swimming ability required for safe open ocean swimming/scuba diving.
Gift card sales are final and non-refundable.
Gift cards are valid for any of our tours.
Please call or text us at 858-397-8213 if you need more information.
All bookings are subject to 5% cancellation fee due to payment processing fees.